The Nature of Our Interventions

• Facilitation between project contractors.
• Mediation between disputants.
• Negotiation consulting to one side in a negotiation/mediation.
• Advanced negotiation training.

The Tools and Methodologies We Use

• Potential's Star Negotiator Workshop
• Top 10 Questions to Answer BEFORE you Negotiation
• Ma-Ma Dialogue Technique.
• Over 500 case scenarios written for clients.
• Personalised coaching and feedback.
• Understanding of conflict escalation and de-escalation.
• Web-based Corporate Assessment of Negotiation and Influence (CAN-I).
• Video
• 50 tactics of Star Negotiators

The Competencies We Build in Your People

• Advanced negotiation techniques
• Influencing skills.
• Identifying and building the common ground.
• Needs, issue, range and assumption analysis.
• Ma-Ma dialogue technique
• Systematic preparation for negotiation/mediation.
• Tactics to open, run and close a successful negotiation.
• Sales and business development.
• Understanding what stands behind people's motivations and how best to change your dialect to communicate with them.

Sample Projects and Current Clients

Sample projects: Advanced negotiation training, installation of negotiation process, executive coaching for specific disputes/negotiations, mediation between local and head office, advanced sales training, Board of Directors, Partner training, conflict resolution for professionals.

Sample clients: ExxonMobil, Standard Chartered Bank, ABB, ADB, World Bank, ABN AMRO, PwC, BC Hydro, AC Nielsen, HK Trade Development Council, Asia Pacific Breweries, Inchcape, Colgate-Palmolive, Philips, Ascom, Ernst & Young, Law Society of HK, British Chamber of Commerce, GfK, QAD, Korn/Ferry, Allen & Overy, HK Police Anti-Terrorist Negotiation Cadre, Hewlett Packard, KPMG, Thales, Lovells, Merrill Lynch

For more information, please contact us at: dialogue@potentialdialogue.com.