Potential Dialogue

Leadership, Negotiation, & Management of Change



Many believe leaders rise to the level of their incompetence and cynics think that is why most leaders are incompetent today. Our race to adopt digital communication has left us unwilling and unable to dialogue while facing unprecedented economic, social, technological and environmental change. The resulting dialogue gaps are causing trade wars, corporate bankruptcies, personal anxiety, social unrest, permanent unemployment, political deadlock and worse. Leaders must respond.


The Solution is in the Dialogue


The Potential Dialogue System

Our work with leaders and teams from over 600 organisations spanning 60 countries in the private, public, and not-for-profit sectors, has identified that leaders today must excel in six areas to lead, negotiate and manage change effectively. The world has changed, and we can help.

I am truly impressed with the methodology you have created for understanding negotiations, presenting the material to your clients and the dedication to the topic that is so evident by your enthusiasm and the results.
— David Ceausu
  • Emotions – leaders need to “keep your head when all about you are losing theirs and blaming it on you”. We help you identify the emotions fuelling the situation and find ways to manage these “to enhance your situation rather than hinder it”.

  • Strategy – leaders need to understand “the best outcome is what’s best for you and the other party” and know how to achieve it. We help you and your team clarify what you want as well as the stakeholders, issues and strategy to achieve it.

  • Dialogue – leaders need to know how to engage the right people on the right issues in the right way, at the right time, and in the right space. We teach you essential dialogue skills and methods to overcome dialogue gaps in different cultures and conflict situations because “the solution is in the dialogue”.

  • Selling – leaders need to sell their ideas and services to people happy with the status quo. We help you connect with stakeholders, express your value proposition and learn to win approval for your ideas and services.

  • Negotiation – leaders need to know how to use tactics and manage give and take to get what they want and lock in agreement with the other side(s). We teach you tactics, deadlock breaking and concession making and taking to reach agreement and lock in the other side.

  • Implementation – leaders know most initiatives fail to deliver the value hoped for. We help you and your team identify which of the “nine behaviours separating the best from the rest” is slowing or preventing success and what to do about it.

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